![]() If you’re debating about upgrading, perhaps one of these discounts will make the decision for you. And if they were really accessible, i would let them know, but they are not.Adobe is offering some nice Creative Suite CS6 upgrade and Creative Cloud subscription discounts. I can't say enough how upsetting that is. I am seeking help on these forums because the company doesn't offer it. The problem is now a week old, and they do not reply, and the instructions they sent have not done the job, and don't seem to want or care about being accountable. Just as a note: I am so disenchanted with Adobe's official tech support on this. They sent me to the link that they said was for the standalone application - because, of course, it was not so much 'buried' as it was absent form the Adobe site, since everything you click on there now takes you in a circular path into their CC products, no matter what you are seeking help for.ĥ. Note that I never sought or wanted the creative cloud app i explicitly went to tech support several months ago when i wanted to upgrade to LR6 and asked how to get the desktop LR upgrade WITHOUT having to take creative cloud. (so far, at least) It is the Lightroom6 that will not open because the 'creative cloud' thing has taken it over.Ĥ. This does not appear to be affecting my Photoshop CS6 - i am still able to open and use that. i would like to know if i ALSO would need to uninstall my Lightroom AND IF that would mean I lose my catalog or all of my presets, etc.? I have thousands of photos from years of work in the catalog. Does anyone know if i also need to now uninstall my original LR program? It does not say "CC" on it, and it was the one that was working fine for months, until this week. I used the uninstall tool that someone on the forums gave me yesterday, and the creative cloud malware program disappeared from my Windows Programs list -BUT I am STILL GETTING BLOCKED from accessing my Lightroom, by the interface that tries to force me to agree that i want creative cloud in order to use my software.Ģ. I DID uninstall CC, BUT Still am blocked from LR. This is malware in the extreme, coming from ADOBE!ġ. When i reject the agreement, it will not let me access my LR6. All of a sudden i week ago, my Lightroom app is blocked from opening, by a software license 'agreement' interface that tries to force me to agree that this is creative cloud software. It appeared to be a 'free subscription' of some kind, and i left it alone. I have the same problem- i have perpetual licenses for my adobe products, but about a month ago, creative cloud malware appeared on my computer not knowing what it was for, but knowing that i DID NOT EVER WANT 'creative cloud', and feeling secure that it was not part of my product suite - last upgraded earlier in the spring, i did nothing to engage it. ![]() In any case, I'd like to prevent this so that if I install Photoshop CC but then sign out, my CS6 would still work without needing to re-install. Is there anyway to prevent this from happening? Also, does anyone know why this happens? I am thinking that maybe when CS6 runs updates it automatically is switching the license from the perpetual license to the CC account if their is one installed. I am now hesitant to do this because I don't want it to take over my CS6 activations again. CS6 was installed prior to CC on all 3 machines using the DVDs and serial numbers.Įven though I cancelled my CC/all apps plan, I was wanting to start a new CC plan for Photoshop only. I never installed CS6 on any of the machines through the creative cloud setup. I assuming that I'll need to uninstall and re-install it as well. I have not yet got Photoshop CS6 working again on the Mac. I had installed creative cloud and then signed out of CC which caused CS6 to ask for sign in when I try to run it. I only have a Photoshop CS6 perpetual license on the mac, not the Master Collection. The same thing also happened on my Macbook. This worked to solve the activation issue. After several chat sessions with Adobe techs, I was told to completely uninstall CS6 Master Collection and re-install with my serial number. I canceled the creative cloud plan yesterday and my CS6 perpetual license stopped working. 12 months ago, I signed up for the creative cloud / all apps plan. I have a perpetual license for CS6 Master Collection / Windows that I installed on my PC and laptop a couple of years ago.
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